Terms of Service
This Terms of Service describes the rights and responsibilities of vaultedsoftware.com (the “Site” or “we”) and you, the customer, when you visit or make a purchase from the Site.
Overview
Welcome to Vaulted Software! The terms "we", "us" and "our" refer to Vaulted Software. Vaulted Software operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Vaulted Software is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, and that you have given consent for any minor dependents under your supervision to use the Services on devices you own, purchase, or manage.
To use our Services, including browsing our online store or purchasing digital products, you may be required to provide certain information such as your email address, billing details, and payment information. No physical shipping information is required as all products are delivered digitally.
You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 - Our Products
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
All products available on this Site are digital products such as software licenses or activation keys. No physical goods will be shipped.
Section 3 - Orders
When you place an order, you are making an offer to purchase. Vaulted Software reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Vaulted Software confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Vaulted Software may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
All prices displayed on our website are for digital products and do not include any physical delivery charges, as no physical items are shipped.
We may, from time to time, offer promotions or special pricing on our Services. Such promotions may be subject to additional terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide accurate, complete, and up-to-date billing and payment information for all purchases made through our Services. You also agree to promptly update your account information, including email address and payment details, to ensure successful transaction processing.
You represent and warrant that (i) the payment information you provide is valid and accurate, (ii) you are authorized to use the selected payment method, (iii) your payment provider will honor the charges incurred, and (iv) you will pay all applicable charges for the digital products purchased.
Section 5 - Delivery
All products sold through our Services are digital products. No physical items will be shipped. For more details, please see our Shipping Policy.
Upon successful payment, digital products are delivered electronically via email or secure download links. Delivery is typically completed instantly or within a short period after purchase.
We are not responsible for delays caused by incorrect email addresses provided by the customer, technical issues, or events beyond our control.
Section 6 - Intellectual Property
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Vaulted Software, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
Section 7 - Optional Tools
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.
Section 8 - Third-Party Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
Section 9 - Relationship with Shopify
Vaulted Software is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Vaulted Software. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Vaulted Software. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases.
Section 10 - Intellectual Property & Trademarks
Microsoft®, Office®, and Windows® are registered trademarks of Microsoft Corporation. Vaulted Software is an independent reseller of genuine Microsoft software and operates as a verified Microsoft Partner. All other trademarks, service marks, and trade names used on this site are the property of their respective owners. Use of these trademarks does not imply endorsement, sponsorship, or affiliation with the trademark owners.
Section 11 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Section 12 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.
Section 13 - Errors, Inaccuracies and Omissions
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or modify information at any time without prior notice.
Section 14 - Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to transmit false or misleading information; or (e) to upload or transmit viruses or any other type of malicious code.
Section 15 - Agents
This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. Agents must identify themselves in all HTTP/HTTPS requests and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]".
Section 16 - Termination
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 17 - Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED BY VAULTED SOFTWARE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Section 18 - Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VAULTED SOFTWARE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES.
Section 19 - Indemnification
You agree to indemnify, defend and hold harmless Vaulted Software, Shopify, and our affiliates, partners, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, due to or arising out of your breach of these Terms of Service.
Section 20 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed.
Section 21 - Waiver; Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior agreements.
Section 22 - Assignment
You may not delegate, transfer or assign this Agreement or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 23 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 24 - Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 25 - Changes to Terms of Service
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services constitutes acceptance of those changes.
Contact
For more information about our terms and conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@vaultedsoftware.com.
Vaulted Software
- Email: help@vaultedsoftware.com
- Phone: +44 7784699614
- Address: Initial Business Centre, Wilson Business Park, Manchester, England, M40 8WN, UK
- Business Hours: Monday - Friday, 9:00 AM to 5:00 PM (GMT)
- Time Zone: (GMT+00:00) Greenwich Mean Time (London)